Director – US Commercial Operations & Data Analytics

2275 Research Boulevard, suite 500, MD 20850

Immunocore is a late-stage biotechnology company pioneering the development of a novel class of TCR bispecific immunotherapies designed to treat a broad range of diseases, including cancer, infection and autoimmune disease. We are developing a deep pipeline in multiple therapeutic areas, including five clinical stage programs in oncology and infectious disease, advanced pre-clinical programs in autoimmune disease and multiple earlier pre-clinical programs.

It is an exciting time to join Immunocore. Our most advanced oncology therapeutic candidate, tebentafusp, has demonstrated an overall survival benefit in a randomized Phase 3 clinical trial in metastatic uveal melanoma, a cancer that has historically proven to be insensitive to other immunotherapies. The company also recently completed its Initial Public Offering and was listed on the NASDAQ.

The Director of US Commercial Operations & Data Analytics will be responsible to build and lead the operations, analytics and insights team and structure supporting the company’s first launch. They will develop and lead processes that drive commercial insights, timely and accurate business informatics and data analysis, field team excellence in the US as well at integrating our CSO into Immunocore in 2022.

This position is located in Immunocore's Rockville, MD office.



  • Responsible for integrating both contracted market access and sales force teams into Immunocore and standing up all necessary functional support (IT, HR, Fleet, Compliance, etc.)
  • Facilitate the integration of all commercial data sources within our selected data warehouse platform
  • Lead data strategy efforts to ensure accurate and reliable data assets are procured and onboarded ahead of commercial launch
  • Liaise with IT to further develop and deploy changes to relevant data, applications, and analytics
  • Plan and conduct training/coaching for Market Access and Sales team(s) on the use of data and analytics for decision making (drive effective use of information).
  • Develop reports and analytics capabilities through key performances indicators that uncover business drivers and barriers, as well as allow for timely and actionable decision making by senior leadership
  • Lead monthly/quarterly business reviews with leadership
  • Own the relationship and operational solutions with our patient support hub
  • Liaise and manage day-to-day interactions with key external business partners and vendors that are critical to commercial functionality
  • Manage effective utilization of CRM, necessary upkeep, and continual improvement to ensure it supports high-touch customer services
  • Assess field-team effectiveness to ensure optimal targeting, size and structure that supports commercial success
  • Lead initial sales training on Operations data, systems, and tools for new hires and support on-going training workshops at national and regional meetings
  • Liaise with alliance partner field-team
  • Own all HCP/Payer segmentation projects
  • Identify and deliver on all post-launch training for the field-based teams
  • Co-manage (w/CSO partner) incentive compensation and any sales contests
  • Conduct strategy audits on the field team
  • Ensure patient ‘consent’ is collected where required (i.e. patient enrolment for HUB services)


Experience & knowledge

  • At least 5 years of relevant work experience in the pharma/biotech field
  • Strong knowledge of syndicated pharmaceutical industry data and experience integrating these data sources into an in-house data warehousing platform
  • Strong knowledge of best industry-standard CRM (Veeva preferred) and BI tools relevant to pharma industry
  • Commercial market access/sales launch experience (US oncology or specialty launch experience preferred)
  • Preferred experience in sales and commercial operational roles
  • Skilled at negotiating with business partners or management and influencing senior level leaders regarding matters of significance to the organization
  • Established business planning and budgeting acumen and judgment
  • Curious and data driven mindset, constantly questioning assumptions and working with a sense of urgency to enable the delivery of the best care to patients with cancer

Education & qualifications

Bachelor’s degree required, advanced degree preferred,  IT or analytical/math education emphasis preferred


Candidates must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs or current H-1B visa holders will not be considered. H1-B and green card sponsorship is not available for this position. 


Field required
Field too short, min characters: 2
Field required
Field too short, min characters: 2
Invalid email address
Field required
Field too short, min characters: 2
Invalid phone number
Field required
Field too short, min characters: 2
Field required
Field too short, min characters: 2


Field required
Field too short, min characters: 2
Field required
Field too short, min characters: 2
Field required
Field too short, min characters: 2
Field required
Field too short, min characters: 2


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Field required
Field too short, min characters: 2
Field required
Field too short, min characters: 2


If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Field required
Field too short, min characters: 2


Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
Field required
Field too short, min characters: 2


Upload your Resume/CV (PDF max: 4Mb)

Upload your Cover Letter (Optional) (PDF max: 4Mb)